Privacy Policy

1. Introduction

RDP.cheap is a hosting brand operated by IXRoot LTD ("we," "our," or "us"). This Privacy Policy explains what information we collect when you use our website, client area, and hosting services, how we use it, and the limited circumstances in which we may disclose it.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

For registration, we require only an email address and password. Anonymous registrations are permitted in the sense that we do not require your real-world identity or KYC, and VPN-based registrations are accepted. We may also collect information you choose to provide when purchasing or contacting support.

Derivative Data

To operate and secure the service, we may collect technical and service information such as IP address, browser or device details, access times, account activity, hosting configuration, support communications, and security or abuse records.

Financial Data

Payments may be processed by a payment provider. We do not need your full payment card details to provide the service, and payment providers may process payment information under their own privacy policies.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create, authenticate, maintain, and support your account.
• Provide, secure, and improve our hosting services and website.
• Process payments, invoices, service notices, and support requests.
• Detect abuse, fraud, security incidents, and violations of our policies.
• Comply with applicable law and respond to valid legal process.

4. Disclosure of Your Information

We do not sell your personal data and do not provide it to third parties for their own marketing. We disclose only the information we collect about you or that you provide to us, and only as described below:

By Law or to Protect Rights

We may disclose relevant information when compelled by a court order, subpoena, warrant, or government request, or when disclosure is otherwise required by law. We may also preserve or disclose limited information where necessary to protect our infrastructure, users, or legal rights.

Third-Party Service Providers

When necessary to deliver a service you request, a provider such as a payment processor or email provider may process information on our behalf. Those providers may use the information only to provide their contracted service and may have their own privacy notices. We do not sell data or share it for third-party marketing.

No sale of data

We do not sell, rent, or trade your personal data.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Deletion Requests

You may request direct deletion of the personal data we hold about you by contacting support through the client area. We will respond to deletion requests and delete eligible account data without undue delay. We may retain limited information where required by law, needed to complete a transaction, or necessary to establish, exercise, or defend legal claims or maintain security records.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us through our website or support channels.