Refund Policy

1. 30-Day Money Back Guarantee (VPS)

RDP.cheap, operated by parent company IXRoot, offers a 30-day money back guarantee for VPS services. Only of there is an issue from our side that couldn't be resolved, you may request a refund within 30 calendar days from the initial purchase date.

2. Non-Refundable Items

The following items are non-refundable:

• Remote work services.
• Administration services.
• Management add-ons.

3. Eligibility and Scope

The 30-day guarantee applies only to first-time VPS purchases. Renewals, custom work, and any services listed as non-refundable are excluded.

4. How to Request a Refund

To request a refund, contact our support team within the eligible period and include:

• Order number or invoice ID.
• Purchase date.
• Service details and reason for request.

Approved refunds are sent to the original payment method.

5. Changes to This Policy

RDP.cheap may update this Refund Policy at any time. Updated versions become effective when posted on this page.